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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Nelson-Ezzell

Jordan Nelson-Ezzell

October 27, 2026

5  out of  5
rating by Jordan Nelson-Ezzell
"Shelly was incredibly knowledgeable and quick in getting my wife and I's renters/car insurance package sorted out. We had a quick timeline and were able to compare multiple quotes due to Shelly's quick and exacting work. She answered all of our questions easily and in a way that we could understand, and we are happy with our final insurance package. Highly recommend her expertise!"
We responded:
"Thank you so much for the 5 stars, Jordan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Tammy Harris

October 23, 2026

5  out of  5
rating by Tammy Harris
"Honestly the most friendly, genuinely caring, helpful and knowledgeable insurance agent and office staff i have ever had in my life. Highly recommend!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jean Williams

October 22, 2026

5  out of  5
rating by Jean Williams
"Shelli was very personable and was very thorough. She explained things very well. I was very happy with the service she provided."
We responded:
"Jean, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Murfreesboro insurance team is always here and happy to help. "
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Dianne Click

October 21, 2026

4  out of  5
rating by Dianne Click
"They informed me that they could help with Medicare when the time comes. What a pleasant surprise!"
We responded:
"Thanks so much for the great review, Dianne! We’re happy to hear you had a positive experience with our team here in Murfreesboro. "
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Xavier Phone14

October 13, 2026

5  out of  5
rating by Xavier Phone14
"Great communication with staff! Nice and easy process"
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rick bell

October 12, 2026

5  out of  5
rating by rick bell
"My name is Mary. I am about to switch over to Medicare. Shelli took all the stress out of it for me. It was a wonderful visit and if you need Medicare supplement insurance I highly recommend seeing Shelli."
Profile photo of Steve Johnson

Steve Johnson

October 9, 2026

5  out of  5
rating by Steve Johnson
"Shelli is very professional and walks you through all of the stuff that you have questions about. and she genuinely cares"
We responded:
"Hi Steve, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - LaShawnda Bryant, Your State Farm Agent "
Profile photo of Kelli Klidzejs

Kelli Klidzejs

October 9, 2026

5  out of  5
rating by Kelli Klidzejs
"I stopped by LaShawnda's office to get answers to a letter sent by HQ and Shelli, an employee, said "we'll, let's just call them!" She called and insisted on speaking with a human instead of AI, and the human representative answered my questions.

First, thank you to Shelli for the great customer service by being willing to call HQ instead of pointing me to an 800#...

Second, thanks to the human HQ representative who answered my questions quickly and explaining the "why".

Third...unless it is something very basic, I will ALWAYS insist on a human instead of AI.

Thank you Shelli!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Murfreesboro to know you had such a great experience with us. "
Profile photo of Phet phommachanh

Phet phommachanh

October 9, 2026

5  out of  5
rating by Phet phommachanh
"Shelli. She talking good care off customers."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on LaShawnda Bryant’s team. "
Profile photo of Roger Villeda-Gonzalez

Roger Villeda-Gonzalez

September 21, 2026

5  out of  5
rating by Roger Villeda-Gonzalez
"Been with State Farm/LaShawnda Bryant's office for a few years now, never had any issues and they have always been helpful. Shelli is always kind and helpful as well, great team there. Recently got quotes from a few insurance companies and thought about leaving but when I mentioned it to them they said no way that they would get me taken care of and that they did. Very happy customer here"
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ozzie duffala

August 20, 2026

5  out of  5
rating by ozzie duffala
"I had a great experience got all my questions answered lotta good information very helpful agent would recommend them to friends and family"
We responded:
"Thank you so much!! We truly appreciate you!!"
Profile photo of Raymond Jeter

Raymond Jeter

August 12, 2026

5  out of  5
rating by Raymond Jeter
"These people are the greatest and they take care of you and they are very caring!!"
We responded:
"Awww Mr. Jeter thank you we genuinely do care!! And we love you and Ms. Fran and your Referrals"
Profile photo of Travis Walker

Travis Walker

August 1, 2026

5  out of  5
rating by Travis Walker
"Five stars. Top tier service. I was laughing the entire time, AND I saved $100/month. May I have more please…"
We responded:
"lol! Thank you Travis! Shanise says the same ☺️ We appreciate you!! Thank you so much!!"
Profile photo of Grace Stiles

Grace Stiles

July 1, 2026

5  out of  5
rating by Grace Stiles
"Shelly did an amazing job working out my due date issue, and even waived the late fee. Thanks Shelly!"
We responded:
"Thank you! We appreciate you Grace!"
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Mike VanHorn

June 25, 2026

5  out of  5
rating by Mike VanHorn
"State Farm did a great job ensuring that our home was covered. We’re grateful for this insurance company."
We responded:
"Thank you Mike!! We love that you are grateful 💛 we are grateful to have you!
"
Profile photo of Elizabeth Rodriguez

Elizabeth Rodriguez

June 12, 2026

5  out of  5
rating by Elizabeth Rodriguez
"Shanice was such a pleasure to talk to and very helpful."
We responded:
"Thank you so much! We appreciate you!!"
Profile photo of Pamela Johnson

Pamela Johnson

June 10, 2026

3  out of  5
rating by Pamela Johnson
"Shelley, thank you for your assistance and for your prompt response regarding my insurance questions."
We responded:
"Thank you Pamela ☺️"
Profile photo of Michaela Blair

Michaela Blair

June 5, 2026

5  out of  5
rating by Michaela Blair
"Shanice was very helpful and professional. She helped figure out an issue with my flood insurance payment and got back to me in a timely manner. I was very impressed!"
We responded:
"Thank you for your Michaela! We appreciate you :)"
Profile photo of Luis Ortega

Luis Ortega

June 5, 2026

5  out of  5
rating by Luis Ortega
"I spoke with Shanise, who did great! She is very personable, knowledgeable, and overall positive vibe. Happy to do business with her."
We responded:
"Thank you! We are happy to do business with you!! 💛"
Profile photo of Carol-Ann

Carol-Ann

June 5, 2026

5  out of  5
rating by Carol-Ann
"Very professional and attentive service."
We responded:
"Thank you so much!!!"
Profile photo of Xxd 225

Xxd 225

June 5, 2026

5  out of  5
rating by Xxd 225
"Awesome, fast, friendly service."
We responded:
"Thank you "
Profile photo of Sabrina Pride

Sabrina Pride

June 1, 2026

5  out of  5
rating by Sabrina Pride
"Customer Service was absolutely amazing. Shanise was very patient with answering all my questions. After my interactions with Shanise I would recommend everyone I know to State Farm."
We responded:
"Thank you so much! We appreciate you! "
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katherine rivera

May 31, 2026

5  out of  5
rating by katherine rivera
"The best Statefarm insurance agent . Very honest & explain everything very detailed . Professional I’m glad I found her ."
We responded:
"Love you Katherine! Glad to have you back 💛"
Profile photo of Linda Jenkins

Linda Jenkins

April 10, 2026

5  out of  5
rating by Linda Jenkins
"I went into office and they helped me set up my SF mobile app. Which was so helpful."
We responded:
"Thank you we appreciate you! Here to help anyway we can :)


"
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Becky Chastain

December 19, 2025

5  out of  5
rating by Becky Chastain
"If I could’ve given my service 10 stars, I would have excellent support from start to finish. My agent was extremely friendly and helpful. Service like this why I will stay loyal to State Farm."
We responded:
"Thank you Becky! We surely appreciate your support! 😌"